OUR POLICIES

Age

Children that are not receiving service must be kept in the lobby by an adult for their safety and the safety of others. By law minors under 18 must have a written consent of a parent or guardian for spa treatments.

Cancellation Policy

If you cannot keep your appointment, please cancel at least 24 hours in advance to avoid a 100% charge. Frequent cancellations or no shows will result in a deposit for reservation.

Late Arrivals

For spa services arriving late may cause us to shorten the length of your treatment with full charges applied. For salon services, your appointment may not be guaranteed if you are more than 10 minutes late.

Gratuities

We apologize that gratuities may not be placed on credit cards or gift cards.  For your convenience, there is an ATM on site.    It is customary to give 18% to 20% gratuity to your service provider.

Etiquette

Please keep a tranquil environment for you and others by turning off your cellular phone and lowering your voice.

Right to Refuse Service

The management and staff reserve the right to refuse service to anyone.